Shipping Policy for LuxuryEstateTopUni

Effective Date: January 15, 2025

At LuxuryEstateTopUni, we strive to ensure that your luxury timepiece arrives promptly and in perfect condition. This Shipping Policy outlines the terms and conditions for shipping and delivery of your orders.

1. Shipping Locations

We offer shipping to both domestic (United States) and international destinations. Shipping fees and delivery times may vary based on your location and the shipping method chosen at checkout.

2. Processing Time

  • Order Processing: All orders are processed within 1-2 business days after confirmation of payment. Please note that orders placed on weekends or holidays will be processed on the next business day.
  • Custom Orders: For custom or personalized items, additional processing time may be required. You will be notified if your order falls under this category.

3. Shipping Methods and Costs

We offer a variety of shipping options, including standard, expedited, and express services. Shipping costs are calculated at checkout based on your location, the size of the order, and the chosen shipping method.

  • Domestic Shipping:

    • Standard Shipping: Typically 5-7 business days.
    • Expedited Shipping: Typically 2-3 business days.
    • Express Shipping: Typically 1 business day.

  • International Shipping:

    • Delivery times for international orders vary depending on the destination. International shipments may take anywhere from 7 to 21 business days.
    • Additional customs, duties, and taxes may apply, and these fees are the responsibility of the customer.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. Please allow 24-48 hours for the tracking information to be updated in the carrier’s system.

5. Shipping Restrictions

  • We are unable to ship to P.O. Boxes for certain international and domestic shipments. Please provide a valid physical address when placing your order.
  • LuxuryEstateTopUni is not responsible for delays caused by customs, shipping carriers, or unforeseen circumstances beyond our control.

6. International Shipping and Customs

  • Customs Duties & Taxes: For international shipments, you are responsible for any customs duties, taxes, or import fees imposed by your country. These charges are not included in the shipping cost and are payable upon delivery.
  • Customs Clearance: We are not responsible for delays caused by customs clearance procedures in the destination country.

7. Shipping Delays

While we make every effort to ensure timely delivery, certain factors such as adverse weather conditions, natural disasters, shipping carrier delays, or customs processing may lead to unexpected delays. LuxuryEstateTopUni is not liable for any delays caused by these circumstances.

8. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact our customer service team immediately at support@luxuryestatetopuni.com. We will assist you in filing a claim with the carrier and, if applicable, reshipping your order.
  • Damaged Packages: If your item arrives damaged, please contact us within 7 days of receipt with photos of the damaged packaging and product. We will assist you in processing a return or exchange.

9. Returns and Exchanges

Please refer to our Return Policy for information on how to return or exchange products.

10. Address Errors

  • Please ensure that you provide the correct shipping address when placing your order. We are not responsible for incorrect addresses provided by the customer.
  • If you notice an address error after placing your order, please contact us immediately at support@luxuryestatetopuni.com. We will make every effort to correct the error before the order is shipped.

11. Contact Us

If you have any questions or concerns about our shipping policy or the status of your order, please contact us: